Terms of service

Last updated: November 1, 2026

Overview
This website is operated by DogLabo (doglabo.com). By visiting our site or purchasing from us, you agree to these Terms of Service. If you do not agree, please do not use the site.

Online Store
By placing an order, you confirm that you are legally able to enter into a binding contract and that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order, for example in cases of suspected fraud, pricing or stock errors, or unavailable products.

Products and Pricing
We try to display our products and their colors and images as accurately as possible, but we cannot guarantee that your screen will show them exactly. Prices and availability may change without notice. Prices are shown in US dollars.

Payment
Payments are processed securely by third-party payment providers. We do not store your full payment card details.

Shipping, Returns and Refunds
Shipping, delivery, returns and refunds are governed by our Shipping Policy and Refund Policy, which form part of these Terms.

Product Use and Safety
Products must be used as described in the product instructions. Keep electrical products away from water unless the product is designated as waterproof, and supervise pets while using them. We are not liable for misuse of products.

Limitation of Liability
To the fullest extent permitted by law, DogLabo is not liable for any indirect, incidental or consequential damages arising from your use of the site or products. Our total liability is limited to the amount you paid for the product concerned.

Intellectual Property
All content on this site, including text, images and logos, belongs to DogLabo or its licensors and may not be used without our written permission.

Privacy
Your personal information is handled in accordance with our Privacy Policy.

Governing Law
These Terms are governed by the laws of Germany, without regard to conflict of law rules, subject to any mandatory consumer protection laws of your place of residence.

Changes to These Terms
We may update these Terms from time to time. The updated version applies from the date it is posted on this site.

Contact
Questions about these Terms? Email us at support@doglabo.com.