Shipping policy

Last updated: November 1, 2026

Where We Ship
DogLabo ships to addresses in the United States.

Delivery Time
The estimated delivery time is 4-7 business days. Delivery times are estimates, not guarantees, and may be affected by carrier delays, weather, holidays or customs processing.

Shipping Costs
Shipping costs, if any, are calculated and shown at checkout before you pay.

Tracking
Once your order ships, you will receive an email with tracking information. Please allow some time for tracking to update after you receive it.

Customs, Duties and Taxes
Orders may be subject to import duties, customs fees and taxes charged by the destination country. These charges are not included in the product price or shipping cost and are the responsibility of the customer, payable on delivery. We have no control over these charges and cannot predict their amount. Please contact your local customs office for more information.

Incorrect Address
Please check your shipping address carefully at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you need to change your address, contact us as soon as possible.

Lost or Damaged Packages
If your package is lost, delayed beyond the estimated window, or arrives damaged, email us at support@doglabo.com with your order number and we will help resolve it.

Contact
Questions about shipping? Email us at support@doglabo.com.