Last updated: November 7, 2026

Where we ship

DogLabo ships to addresses in the United States.

Shipping cost

Shipping is free on every order.

Delivery time

• Orders are usually dispatched the next working day.
• Estimated delivery is 4 to 7 business days. Delivery times are estimates and can be affected by carrier delays, weather or holidays.

Tracking

Once your order ships, you'll get an email with tracking information. Tracking can take a little while to update.

Incorrect address

Please check your shipping address carefully at checkout. If you need to change it, email us as soon as possible.

Lost, late or damaged packages

If your package is lost, arrives later than the estimated window, or arrives damaged, email support@doglabo.com with your order number and we'll make it right.

30-day money-back guarantee

Every order is covered by our 30-day money-back guarantee. See our refund policy for details.

Contact

Questions about shipping? Email us at support@doglabo.com.